Hours of Operation

  • Main office located in North Hollywood will run from 8:30 AM – 7:00 PM, Monday through Friday and closed on Saturday & Sunday. In advance of coming to the main offices located in North Hollywood, please call (818) 755-8786 for important information regarding your visit.
  • The Drop-In Center in North Hollywood will continue with our regularly scheduled hours.
  • The Family Wellness Center in Huntington Park will be closed to the public.

Currently, visits to our facilities are limited to the public and any individuals receiving services from The Village will be expected to comply with the following protocols in order to receive services:

  • All staff and clients must wear a face covering while in public or high-risk settings.
  • Frequent and thorough hand washing (every 30 minutes with soap for at least 20 seconds)
  • Social distancing of at least 6 feet at all times and in all situations
  • Refraining from touching one’s mouth or face
  • Refraining from shaking hands

We ask that you follow and support our safety protocols to keep you and our neighbors safe. Please You can find further safety protocols for each of our locations:

North Hollywood

North Hollywood- Drop-In-Center

Huntington Park

The following protocols must be followed by all the staff at The Village Family Services:

  • Wear a face covering in shared spaces including, hallways, breakrooms, stairwells, and shared work spaces
  • Frequent and thorough hand washing (every 30 minutes with soap for at least 20 seconds)
  • Social distancing of at least 6 feet at all times and in all situations
  • Covering one’s mouth upon coughing or sneezing
  • Refrain from touching one’s mouth or face
  • Refrain from shaking hands
  • Report to HR if you are sick or experiencing virus-associated symptoms (cough, sneezing, sore throat, fever, shortness of breath, among others)
  • Report to HR if you believe or know that you may have come in contact with someone with virus-related symptoms or an actual diagnosis
  • Report to HR if you have been off from work due to illness (your own or a family member or someone that you live with) and are planning to resume work
  • Refrain from coming to work and/or staying at work if you are ill or are experiencing any symptoms related to the coronavirus

In addition to the protocols stated above, The Village’s Coronavirus Taskforce - including leadership & key staff - meets twice a week to discuss The Village’s response to the COVID-19 crisis and to monitor the safety protocols of our staff and clients.  Below are steps the organization is taking to ensure the safety of staff & clients:

  • Sanitizing thrice daily work surfaces (i.e., counter tops, conference tables, doorknobs/handles, elevator buttons, security keypads, computers, keyboards, telephones, and office equipment)
  • Staff also sanitizes frequently touched objects upon each use
  • Providing necessary PPE for all employees to be able to complete their job duties
  • Instituting a Daily Coronavirus Employee Symptom Screening Checklist Sign-In form.